FAQ

What is the difference between no!no! Micro and no!no! Pro?

With 35% more energy than previous models, no!no! Pro can remove coarse and thick hair more effectively than the Micro. It also features three treatment levels for a more personalized experience. On the other hand, no!no! Micro is perfect for those on the go, just starting their hair removal journey or wanting to boost their Pro results. With one simple setting and an easy grip, it allows for gentle navigation, especially in more sensitive areas of the body.

Can you use the same tips for both no!no! Pro and no!no! Micro?

Yes! Our Thermicon tips were designed to work with all no!no! devices.

Is it safe for teens?

Is no!no! safe to use?

If you have any type of medical conditions, it's always best to consult with your doctor before use. In general, no!no! has been tested and cleared for safety. Use on your legs, face, underarms, intimate areas, all over your body.

Does it hurt?

No at all! no!no! actually stands for no hair, no pain. You may feel a mild warming sensation during treatment but our technology was designed to be completely painless.

How long will it take to see results?

It's important to remember that no!no! is a treatment process and results will vary from person to person, depending on the thickness of your hair. In some cases, users have seen immediate results while others may take a few weeks.

Are the results permanent?

no!no! will not remove hair permanently and you will eventually see a regrowth. However, the hair will be thinner, finer and grow back slower. Hold onto your no!no! for the occasional maintenance treatment.

Can I use other hair removal methods along with no!no!?

We don't recommend using other hair removal methods, such as waxing, laser or epilating. You can certainly trim the hairs between treatments, however, this may affect the speed of results. If you do trim the hairs, we recommend letting the stubble grow out to at least 1 mm and doing it after a no!no! treatment, not before.

Can I use no!no! over a freckle, birthmark or tattoo?

Yes! Since no!no! uses heat rather than light, it will not cause any pigmentation issues. It is totally safe to use over freckles, birthmarks and even tattoos!

Where do you ship from?

All orders are shipped from our warehouse in Connecticut.

Do you ship overseas?

Unfortunately, we do not ship overseas. However, we do have distributors throughout various countries. If you want to see if no!no! is available near you, just send us a message through our contact form and we'd be happy to help.

How long will it take to get my order?

It depends on where you are. Our Standard processing time is 1-2 business days and delivery will take up to 10 business days. If you would like your order sooner, we offer rush shipping at checkout.

Can I return my product?

We offer a 30-day money back guarantee on all devices. If, for any reason, you aren't 100% satisfied with your purchase in this time, you can call our customer service team at 1-800-390-9584. Please keep in mind that return shipping is the responsibility of the customer.